Although the contents of the box are a mystery, we’ll send you a brief survey once you sign up for our mailing list. Your responses will help us curate a personalized fantasy box just for you. We also offer different variations of our boxes, so you can choose the category that best fits your preferences, whether it’s for boys, girls, or unisex. With NJO Toybox, you’ll always have a unique and tailored experience that’s perfect for you.
Your NJO Toybox subscription is set to renew every month. Your first payment will be deducted from your chosen payment method on the day you create the subscription. Subsequent payments will be charged on the same day each month. Your subscription will automatically renew every month, unless a payment is missed or you decide to cancel your plan. We make it easy to enjoy a regular dose of excitement and pleasure, without any hassle.
- Once you begin your subscription, we’ll ship your mystery box within a few days of your payment clearing. The specific delivery time frame depends on the carrier we use to ship your package. For more information about shipping and delivery, please contact us at contactsupport@notjustorgasms.com. At NJO Toybox, we strive to get your package to you as quickly and safely as possible, so you can start enjoying your personal fantasy right away.
What is your return policy for unused items in the box? At NJO Toybox, we have a no return policy for our mystery boxes. We want you to have the freedom to experiment with the items and discover new ways to enhance your pleasure and satisfaction. If you’re unsatisfied with the items you received, we encourage you to change the type of box and complete the brief survey to ensure you’re getting the best value for your money. However, if you receive any damaged items, please contact us immediately so we can assist you. We’re committed to providing the highest quality products and services to our customers, and we want you to have the best experience possible with NJO Toybox.
Yes, you can purchase a one-time box from NJO Toybox, although shipping fees will apply. This option is currently not available on our website, but please contact our customer care team at CustomerCare@notjustorgasms.com and we can work out the details with you. If you’re interested in trying out our mystery box but don’t want to commit to a subscription, this is a great option. Please note that this option is typically used for parties and events. If you decide to subscribe and then change your mind, you can cancel your subscription at any time. We’re here to help you find the best pleasure products to enhance your experience, whether you’re a first-time buyer or a long-time customer.
Yes, we do! In addition to our subscription boxes, we also offer a wide range of sexual novelty items through our online store. Our store features a variety of products, including toys, accessories, and other sensual items that are perfect for exploring your desires. You can access our online store by clicking the “Shop” tab on our website or by visiting www.njotoybox.com directly. Shopping with us is easy and secure, and we always prioritize your privacy and discretion. We hope you find something that enhances your pleasure and helps you take your sexual exploration to the next level!
We like to keep some surprises, but if you visit our online store at www.njotoybox.com and check out our featured items, you can get an idea of what may be included. Also, by joining our mailing list, you’ll have access to product features and special discounts.
Certainly, we provide free shipping for all of our boxes within the United States. However, international shipping may have some restrictions and additional charges. If you want more information about international shipping, please contact billing@notjustorgasms.com. Please note that free shipping does not apply to items purchased from the O’Depot.
If you were charged shipping for an order from our warehouse store, it is because items sold through our warehouse store are not part of our subscription boxes and are shipped on demand when you place an order. Standard shipping rates are based on the weight of the order, and you can expect to receive your order within 5-7 days from the day you place it. Please note that this shipping policy only applies to items purchased from the warehouse store and not to our subscription boxes, which come with free shipping.
The renewal date refers to the date when you choose to renew your membership, while the shipping date is when we send out your Toybox. Please note that shipping usually takes 5-7 business days. We ship all boxes on the 15th of every month, regardless of when your subscription started.
Well, we’d hate to see you go. I understand these things happen. To cancel your subscription, you will need to cancel recurring payments with PayPay. Login to your account and go to Manage automatic payments. Then to Show Active, Click the Status button, and change it from active to cancel. The last step is to confirm your cancellation by clicking the Cancel Automatic Payments. Once you’ve cancelled, please send an email to contactsupport@notjustorgasms.com
No, you do not need a PayPal account to make a payment. PayPal provides a Guest Option where you can sign up as a guest. Simply click on the Credit/Debit button and follow the website’s instructions to complete your order. If you prefer, you can also contact contactsupport@notjustorgasms.com for more information on other payment options we offer.
Yes, contact billing@notjustorgasms.com and someone will reach out to you to complete your order.